Events Ltd t/a Christmas-Events.com Terms and Conditions

1. The Agreement/Contract
In order to book an event with Events Ltd t/a Christmas-Events.com, you must complete a Booking Form. By signing the Booking Form you confirm the accuracy of all the information provided by you on the Booking Form & accept the following Terms & Conditions on behalf of yourself & anyone else within your party/group. The Agreement between you and Events Ltd t/a Christmas-Events.com comes into existence only when Events Ltd t/a Christmas-Events.com issues written acceptance of your Booking Form. Unless you contact Events Ltd t/a Christmas-Events.com in writing within 24 hours of receiving Events Ltd t/a Christmas-Events.com written acceptance, you will be deemed to have agreed to the contract terms.

Once a booking has been confirmed it is non-transferable. Alterations to your booking within 6 weeks of the event must be made in writing & are all subject to availability. Alterations will be executed for a nominal fee of £10.00 per supplier plus any charges imposed on us by our suppliers for any reason, at the discretion of Events Ltd t/a Christmas-Events.com. The Booking Form, Terms and Conditions and the General Information in the brochure constitute the entire agreement between you and Events Ltd t/a Christmas-Events.com and you must not rely on any other representations made regarding any aspect of the tour unless confirmed in writing by Events Ltd t/a Christmas-Events.com.

2. Payment Terms
If you book an event more than 6 weeks before the proposed date you must pay a deposit per person of 25% or £30 (for all Christmas events). The deposit, which covers administration and other charges, will not be refundable unless section 6 (below) applies. The final balance must be paid and received by Events Ltd t/a Christmas-Events.com at least 6 weeks prior to the event taking place. If payment is not made in full 6 weeks prior to the event date Events Ltd t/a Christmas-Events.com reserves the right to cancel the event and to recover from the customer the full cost of the event as confirmed on the booking form. We do not send reminders. If you book an event within 6 weeks of the date of the tour, the full cost of the event is immediately payable, Theatre tickets, hospitality events and hotel bookings must be paid for in full at the time of booking. No refunds will be given by Events Ltd t/a Christmas-Events.com if the numbers of persons attending an event are less then the numbers booked.

3. Force Majeure
Events Ltd t/a Christmas-Events.com shall have no liability for any expenses damages or losses caused by the delay or default in performance or any obligation caused directly or indirectly by breakdown or unavailability of supplies or equipment of particular services catering supplies or tickets or access to facilities Acts of God or any other causes beyond reasonable control of Events Ltd t/a Christmas-Events.com.

4.The Price of the Event
The price of the event will be as detailed in the brochure, which is current at the time that the Agreement between you and Events Ltd t/a Christmas-Events.com comes into existence. Prior to Events Ltd t/a Christmas-Events.com' written acceptance of your booking Form, the price that is given in the brochure or on the Booking Form may increase or decrease. After the booking is complete prices may only alter due to variations in dues, taxes or exchange rates etc.

5. Brochure Description
Events Ltd t/a Christmas-Events.com reserves the right to change any of the services or facilities or prices described in the brochure before the Agreement between you and Events Ltd t/a Christmas-Events.com is concluded. Events Ltd t/a Christmas-Events.com reserves the right to alter any of the theming and images used in this brochure, and may not necessarily reflect the theming at individual events. *Weekend Break and European flights Offers not to be used in conjunction with any other promotional offers and have a redeemable value of 0.01p.

6. Cancelling of Event
If Events Ltd t/a Christmas-Events.com changes or cancels the event your position will depend on whether the change is a minor one or a significant alteration. A significant change is a change to the date or to the travel arrangements by more than 6 hours, or a change of accommodation to a lower category. Events Ltd t/a Christmas-Events.com has the right at any time to make minor changes to the event without the need to compensate you, However, if Events Ltd t/a Christmas-Events.com makes a significant change to the event details, then you will be contacted as soon as possible and you can then:
- Accept an alternative event if one is offered.
- Book another event with Events Ltd t/a Christmas-Events.com: If it is more expensive, you will pay the difference but if it is
- cheaper you will receive a refund.
- Cancel the event and receive a refund of all payments made.
Should an event or service be cancelled or suspended for any reasons outside the control of Events Ltd t/a Christmas-Events.com no refund shall be made and Events Ltd t/a Christmas-Events.com shall not be liable for any loss or expenses arising out of such cancellation or suspension. Events Ltd t/a Christmas-Events.com strongly recommends that our clients take event cancellation insurance. A small outlay relative to the total cost of the event can buy an insurance policy that would cover losses for a number of circumstances.

If you cancel from the date your event is confirmed up to 6 weeks before the event is scheduled to take place, a cancellation charge of 50% of the total event cost will be levied. Less than 6 weeks, the entire event cost will be charged, unless Events Ltd t/a Christmas-Events.com are able to resell the event, in which case a discretionary sum of up to 50% of the event cost may be refunded to the customer

7. Complaints
If you have any complaints regarding any aspect of your event, you must communicate your complaint to the supplier of the service concerned at the earliest opportunity and also contact Events Ltd t/a Christmas-Events.com to let us know of your complaint. If you do not inform the supplier of the service (management) as well as Events Ltd t/a Christmas-Events.com within 48 hours of the complaint occurring, Events Ltd t/a Christmas-Events.com will not be held responsible for the complaint. You shall not be entitled to deduct or set-off any sums from any money that you owe to Events Ltd t/a Christmas-Events.com

8. Your Responsibilities
Events Ltd t/a Christmas-Events.com will not be held liable for any aspect of the event arrangements failing, if such failure is due to your acts or omissions or due to the acts or omissions of a third party not involved in providing any of the services which constitute the event. Such failures may include your failure to behave reasonably or appropriately. Events Ltd t/a Christmas-Events.com will hold every person in the party jointly and severally liable for any damage to property and for any legal costs incurred in defending or pursuing such a claim. Events Ltd t/a Christmas-Events.com acts as agents in supplying equipment used in connection with your event (for example dance floors and marquees). You must take steps to insure this equipment against loss or damage for the whole time that this equipment is on site.

9. Events Ltd t/a Christmas-Events.com Responsibilities
Events Ltd t/a Christmas-Events.com is responsible for ensuring that the event booked is as described in the current brochure and marketing material is of a reasonable standard. However, should compensation be due to you, the amount you will receive will be related to the cost of your event and will not exceed twice the cost of the event. Events Ltd t/a Christmas-Events.com is responsible for booking the requested venue; however the management of each venue reserves the right to admission at its own discretion.

Events Ltd t/a Christmas-Events.com is liable for any personal injury or death, which you sustain on an event because of its negligence. However, Events Ltd t/a Christmas-Events.com is not liable if the personal injury or death happened as a result of your own acts or omissions or is due to the acts or omissions of a third party not involved in providing services which constitute the event, which acts or omissions were unforeseeable or unavoidable.

10. Law and Jurisdiction
Your contract with Events Ltd t/a Christmas-Events.com is governed by English law and is subject to the jurisdiction of the Courts of England and Wales.